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Evidence Guide: ICTSAS409 - Manage risks involving ICT systems and technology

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTSAS409 - Manage risks involving ICT systems and technology

What evidence can you provide to prove your understanding of each of the following citeria?

Establish risk context

  1. Review and document organisational and technical environment
  2. Establish and document risk boundaries according to business operating and strategic environment
Review and document organisational and technical environment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish and document risk boundaries according to business operating and strategic environment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify risk factors

  1. Develop or acquire a measurement scale for project risk, which includes importance, complexity, time and resources required
  2. Identify project risks based on the measurement scale developed and document according to business requirements
  3. Identify business impact of changes and document according to current and future business directions
Develop or acquire a measurement scale for project risk, which includes importance, complexity, time and resources required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify project risks based on the measurement scale developed and document according to business requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify business impact of changes and document according to current and future business directions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement contingency plans

  1. Classify each risk and create contingency plans that address how the risk will be monitored and overcome, if possible
  2. Identify measurable benchmarks to track the treatment of risks to the new system
  3. Identify risk management intervention points according to benchmarked performance tolerances
  4. Demonstrate use of phased implementation and piloting to reduce risk factors
Classify each risk and create contingency plans that address how the risk will be monitored and overcome, if possible

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify measurable benchmarks to track the treatment of risks to the new system

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify risk management intervention points according to benchmarked performance tolerances

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Demonstrate use of phased implementation and piloting to reduce risk factors

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor, update and report risk profile

  1. Conduct regular risk updates to add new risks and remove old ones
  2. Update contingency plans when appropriate to incorporate new information
  3. Conduct risk reviews at major project milestones and document outcomes
  4. Establish feedback processes to provide warning of potential new risks according to business requirements
Conduct regular risk updates to add new risks and remove old ones

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Update contingency plans when appropriate to incorporate new information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct risk reviews at major project milestones and document outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish feedback processes to provide warning of potential new risks according to business requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish risk context

1.1 Review and document organisational and technical environment

1.2 Establish and document risk boundaries according to business operating and strategic environment

2. Identify risk factors

2.1 Develop or acquire a measurement scale for project risk, which includes importance, complexity, time and resources required

2.2 Identify project risks based on the measurement scale developed and document according to business requirements

2.3 Identify business impact of changes and document according to current and future business directions

3. Implement contingency plans

3.1 Classify each risk and create contingency plans that address how the risk will be monitored and overcome, if possible

3.2 Identify measurable benchmarks to track the treatment of risks to the new system

3.3 Identify risk management intervention points according to benchmarked performance tolerances

3.4 Demonstrate use of phased implementation and piloting to reduce risk factors

4. Monitor, update and report risk profile

4.1 Conduct regular risk updates to add new risks and remove old ones

4.2 Update contingency plans when appropriate to incorporate new information

4.3 Conduct risk reviews at major project milestones and document outcomes

4.4 Establish feedback processes to provide warning of potential new risks according to business requirements

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish risk context

1.1 Review and document organisational and technical environment

1.2 Establish and document risk boundaries according to business operating and strategic environment

2. Identify risk factors

2.1 Develop or acquire a measurement scale for project risk, which includes importance, complexity, time and resources required

2.2 Identify project risks based on the measurement scale developed and document according to business requirements

2.3 Identify business impact of changes and document according to current and future business directions

3. Implement contingency plans

3.1 Classify each risk and create contingency plans that address how the risk will be monitored and overcome, if possible

3.2 Identify measurable benchmarks to track the treatment of risks to the new system

3.3 Identify risk management intervention points according to benchmarked performance tolerances

3.4 Demonstrate use of phased implementation and piloting to reduce risk factors

4. Monitor, update and report risk profile

4.1 Conduct regular risk updates to add new risks and remove old ones

4.2 Update contingency plans when appropriate to incorporate new information

4.3 Conduct risk reviews at major project milestones and document outcomes

4.4 Establish feedback processes to provide warning of potential new risks according to business requirements

Evidence of the ability to:

identify and document where risk occurs

develop and implement measures to mitigate or obviate risk

set up procedures for regular risk management

monitor, review and report risk profile

Note: Evidence must be provided for at least TWO information and communications technology (ICT) environments.

To complete the unit requirements safely and effectively, the individual must:

analyse and discuss risk management strategies and issues

outline key features of regulation, standards and codes of practice relevant to risk management including:

ethics

copyright and intellectual property

privacy legislation

identify and describe guidelines required for updating technology

describe the business supply chain for the ICT industry

summarise user analysis and the client relationship management (CRM) systems

describe business process design principles in relation to risk management.